The Benefits of Using a Telephone Headset
How beneficial is using a headset for your telephone system.? Using a headset to make calls would ensure that you will not experience what people who are using traditional telephones are experiencing like back pain and fatigue. With the use of a headset, you don’t feel much fatigue and back pain but instead you will improve your posture and still be refreshed and active even after the long work day.
Headsets do not only benefit your body. A headset will also help improve your productivity. With a handset, the employees both hands are free and this means he can do other things while on call.
Both hands are free when you use a headset. Your hands are free to do extra computer work even while talking with someone on the phone. Other things you can do with your free hands include making notes, handling documents and other things. So, having a head set can help you use your hands in more productive ways. With a headset which is wireless, you can even go around the office while taking calls and this really adds to your freedom in the workplace. You can even walk as far as a few hundred feet away from your work station. Being away from your workstation is no problem since you can use a handset lifter to receive and answer calls. You can experience great freedom walking, talking, and working all at the same time. You will use your voicemail less and you will not have to deal with the phone wire. This results in increased productivity to your employees.
When you move your head or when you speak, the microphone in a headset remains in the same position. This way you voice remains consistent. Headsets with noise cancelling technology filters out background sounds to up to 75%, depending on the model that you choose. The person whom you will be speaking to on the phone will not hear any background noise but only your voice. A noisy background will not be heard by the person on the other end of the line and so you will be able to communicate to each other properly. If you have a headset that covers both your ears, then you benefit from not being distracted with background noise. You can easily concentrate when you take phone calls.
You can suffer bad posture if you use a telephone handset. Regularly using a telephone handset can cause discomfort to your neck and back. This can even lead to repetitive strain injury. Headsets are thus recommended by chiropractors, physical therapists, doctors, and physiotherapists.
So, if you are someone using a computer and spending lots of time on the phone, you will definitely benefit from using a headset.